ANCILE uPerform is the fastest, easiest way to create, manage, and distribute customized software learning content that drives user adoption throughout the software lifecycle.
When getting your users up to speed, it’s not always practical, efficient, or cost-effective to require physicians and other healthcare professionals to learn a new system through traditional learning methods. Working professionals learn far more effectively through repetition of the tasks specific to their job function. To achieve a desired level of meaningful use and compliance with your Electronic Health Record (EHR) application, users must be able to access the “how to” when they “need to.”
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User Adoption, Enablement, and Compliance
The journey to effective EHR user adoption requires three things:
Create Learning Content Specific to Your EHR
Using ANCILE uPerform, your IT staff, trainers, and subject matter experts can rapidly record, edit, and publish learning content that matches your unique EHR configuration. User proficiency is accelerated when you deliver custom content to your team to help them perform tasks within your EHR system. And, when you implement future changes to your EHR software, your team can quickly update and publish learning content to reflect the current configuration.
Deliver Learning Content in Your Users’ Preferred Formats
Your users have unique preferences in learning content format. Some might prefer to watch a simulation; others might want ‘just the facts’ delivered in a short quick reference. To encourage learning, you want to meet these preferences. The single-source recording that ANCILE uPerform creates allows you to do just that. When you record a task in your EHR with ANCILE uPerform, the results is one file that can be published to multiple output types, such as a work instruction, a simulation, a quick reference, and many others. This single-source file also make it very easy to incorporate future changes and publish new content. Your users get always-current learning content in their format of choice.
Allow Consumption of Content On Your Users’ Device of Choice
Your healthcare professionals demand access to learning content at a time of their choosing and on their preferred device. And they want content that’s easy to find. ANCILE’s solutions allow users to consume learning content on desktops, tablets, and mobile devices from a central enterprise location that is accessible from within the EHR’s help system. So, there’s no hunting around for the right content to help your team complete a task.
To prove meaningful use and avoid withdrawal of funding, you must demonstrate the adoption of the EHR application in practical, everyday interactions with your patients. ANCILE uPerform not only helps your users adopt and master your solution, it also gives you information on how your users are consuming the learning content associated with tasks in your EHR system. ANCILE uPerform reports on what training has been completed and helps you identify specific areas in the EHR software where additional focus and resources may be required to overcome the barriers to effective user adoption.
People Are Talking
“We now have an impactful learning environment to communicate education on various IT systems and changes to our technical infrastructure."
Chief Information Officer
“To be able to give people a variety of options for accessing education -- small bites that they can get on demand...on our web site or in context sensitive help... is where we get that return on investment."
Education Product Analyst
“uPerform allows us to easily create realistic scenarios that mimic the live EHR environment – without the expense of supporting a live environment. We’re able to help our students reinforce textbook theory, while delivering a rich user experience.”
Executive Brand Manager – Health Professions
“In less than 10 weeks, we completed more than 10,000 training events and all our physicians were ready to use the new software upon implementation."
Eddy Stephens Chief Information Officer Infirmary Health
“The software empowered employees to self-educate on system functionality. Through weekly support spotlights, our employees enjoy the advantage context-sensitive help provides."
Service and Quality Manager
Animal Health International